Frequently Asked Questions

General Questions

Do you offer virtual sessions?

Yes, we can do in-person at our office in Mequon or virtual sessions.

Where is your office?

We are on the 2nd floor of an office complex at 1035 W Glen Oaks Lane in Mequon, WI – the Greater Milwaukee area. There is an elevator to accommodate needs.

How long is a session?

We typically offer 50-minute sessions. If you need alternate lengths of time, we can discuss options.

How much do you charge?

We offer a sliding fee scale.

Do you take insurance?

We are in-network with multiple insurance plans. Please check with your insurance to ensure coverage.

How do I schedule an appointment?

Call us today, and we can discuss availability!

What is your cancellation policy?

Less than 24 hours or a no-show is $35.

Treatment-Related Questions

What ages do you serve?

We see children as young as school-age through adults. We work with women, men, adolescents, and couples.

What does a typical session look like?

We try to make you laugh at least once during therapy and leave feeling better than you came. We incorporate different types of therapy, including play therapy, traditional talk therapy, and mind/body integration methods.

Are there assignments in between sessions?

Short answer: yes.

We are not miracle workers, and most therapy work will be done between sessions.

What modalities do you use?

Play, Art, Gottman Couples, Somatic, CBT, DBT. We use an eclectic range to meet our clients where they are at.

Do you have any specialties?

Tracy has Gottman couples, infertility, play, attachment, and adoption specialties.

Jen has Gottman couples, Somatic experiencing, DBT, and trauma specialties.

What made you get into therapy?

Jen volunteered in orphanages in Russia during college. She fell in love with helping individuals through traumatic situations and assisting families in staying together.

Tracy… seeing friends go through difficult times, not knowing how to help, and feeling a desire to be part of a solution and know how to give the support they needed. It hurt seeing people I cared about upset or struggling with relationship problems. Wanting to help and not knowing how or what to do drew me to a profession in therapy to learn the skills necessary to be part of the healing process.

More About Us

What do you do for fun?

Therapy, of course!

Well, we think it is fun. Otherwise, we enjoy time with friends and family, being outside, reading, and being up for almost anything.

However, do not ask Tracy to camp and do not try to discuss pop culture with Jen.

Do you have any items in your office with interesting stories?

Most of the artwork was given to us by friends, and the furniture was upscaled by Tracy.